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Dispatcher & Operations Assistant Hybrid - US

Dispatcher & Operations Assistant

Full Time • Hybrid - US
Benefits:
  • Bonus based on performance
  • Free uniforms
  • Opportunity for advancement
Location: Cherry Hill area – Hybrid/Remote (must be physically located in the Cherry Hill or surrounding areas)
Reports to:  Manager/Founder
FLSA:  Non-exempt
Hourly Rate: $23
 
About the Role
 
Bark & Mane of Cherry Hill is a new mobile pet grooming business launching in South Jersey, focused on delivering high-quality, stress-free grooming experiences for pets and exceptional service for their owners.
 
We are building our team from the ground up and are looking for someone who is excited to be part of a growing business and enjoys rolling up their sleeves, creating structure, and making a real impact from day one.
 
This is not just a scheduling role. You will be the operational backbone of the business and one of the first points of contact for our clients, helping manage appointments, support launch activities, and ensure a seamless experience for both clients and groomers.
 
This role requires someone who can think ahead, make decisions, and operate independently, not just follow instructions.
 
What You’ll Do
 
  • Manage inbound calls, texts, and booking requests 
  • Build and manage daily schedules based on efficient routing and geography 
  • Communicate with clients to confirm, adjust, and support appointments 
  • Create positive first impressions for new and existing clients
  • Help convert inquiries into booked appointments through excellent communication and follow-up
  • Encourage recurring appointment scheduling to support long-term client relationships
  • Monitor schedules in real-time and adjust as needed 
  • Support pre-launch setup (systems, tools, supplies, and coordination) 
  • Track basic metrics (appointments, cancellations, repeat clients) 
  • Help create and improve processes as the business grows 
  • Play a key role in delivering a consistent, high-quality client experience 
  • Take ownership of the daily schedule and proactively identify and resolve issues before they impact clients 
What We’re Looking For
 
  • Highly organized and detail-oriented 
  • Strong communicator (phone, text, and email) 
  • Warm, professional and customer-focused presence
  • Comfortable making decisions and solving problems independently, without constant direction 
  • Able to think in terms of efficiency and logistics (not just scheduling tasks) 
  • Calm under pressure and adaptable in a fast-paced environment 
  • Positive, customer-first mindset 
Preferred Experience
 
  • Scheduling, dispatching, or logistics coordination 
  • Service-based business experience 
  • Startup or small business environment 
Why This Role is Different
 
  • Be part of launching a business from the ground up 
  • Help build systems and processes, not just follow them 
  • Work directly with the owner and have real influence 
  • Play a key role in shaping customer experience and early brand reputation
  • Opportunity to grow into a lead operations or office management role as the business expands 
Schedule & Compensation
 
  • Part-time during pre-launch (~15 hours/week) 
  • Full-time opportunity as the business grows 
  • Flexible schedule with primarily remote work 
  • Occasional in-person coordination (local to South Jersey) 
  • $23/hour 
Our Values
 
At Bark & Mane of Cherry Hill, how we work matters just as much as what we do.  We are committed to creating a calm, professional, and compassionate experience for both pets and their owners.
 
We value:
  • A pet-first mindset grounded in safety, comfort, and trust 
  • Reliable, high-quality service clients can count on 
  • Respectful, thoughtful communication in every interaction 
  • Accountability and ownership in how we show up each day 
  • A collaborative team environment where everyone contributes  
How to Apply
 
If you’re excited about joining a growing business and helping build something from the ground up, we’d love to hear from you. Please apply using this platform.
 
Reasonable Accommodation
 
Bark & Mane of Cherry Hill is committed to providing reasonable accommodations to qualified individuals with disabilities. This role may be performed with or without reasonable accommodation.
 
Equal Opportunity Employer
 
Bark & Mane of Cherry Hill is an equal opportunity employer and does not discriminate on the basis of any characteristic protected by federal, state, or local law.
 

Flexible work from home options available.

Compensation: $23.00 per hour




The positions on this website, unless otherwise indicated, are posted by Aussie Met Mobile® franchisees.  Aussie Pet Mobile® franchises are independently owned and operated businesses and if you accept a position with a Aussie Pet Mobile® franchisee, you are employed by that franchisee, and not by franchisor HFC Aussie Pet Mobile, nor any of its parents or affiliates. The hiring franchisee is solely responsible for all employment decisions including hiring, termination, discipline, compensation and benefits and HFC Aussie Pet Mobile LLC and its parents and affiliates have no input or involvement in such matters. HFC Aussie Pet Mobile LLC does not receive, review or store any applications for employment. Any questions about posted positions or the hiring process must be directed to the Aussie Pet Mobile® franchisee posting the position.

 

If you do not see a position available at your local Aussie Pet Mobile, you can contact our local business owners directly. See our list of locations here: https://aussiepetmobile.com/aussie-pet-mobile-locations/

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Why should you join us?

Paid Training
PTO
Fuel Cost Covered
Supplies/Tools Provided
Great Benefits Package
Appointment Schedule Managed by Office
Competitive Compensation - Commission & Tips
We provide a Mercedes-Benz Van fully equipped with air conditioning, hydrobath and a grooming salon.